This policy explains what personal information Phruby collects from Philippine players, why we need it, how we protect it, and the choices you have over your own data.
Six key commitments that shape how your personal information is handled on this platform.
Phruby collects personal information specifically to operate your account, process transactions, and comply with verification requirements. We don't gather data beyond what those purposes actually require.
All data transmission between your device and Phruby is encrypted via SSL. Stored account data is protected by access controls and security protocols reviewed on an ongoing basis.
Phruby does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data belongs to your account — not to advertisers or data brokers.
Registered players can request access to their personal data, ask for corrections, or request deletion of their account and associated records, subject to applicable legal retention requirements.
Promotional communications from Phruby are opt-in where possible. If you'd prefer not to receive marketing emails or platform notifications, you can update those preferences through your account settings.
Identity documents submitted for KYC verification are used solely for the purpose of verifying your eligibility to hold an account. They are stored securely and not shared beyond what compliance requires.
Phruby operates the online gaming platform at phruby.pro, serving players based in the Philippines. This Privacy Policy explains how we handle personal information collected from users of the platform — covering what we collect, why we collect it, how long we keep it, and the rights you have over your own data.
By registering an account or using the Phruby platform, you acknowledge that you have read and understood this policy. It should be read alongside the Terms and Conditions and the Responsible Gaming Policy, both of which form part of your overall agreement with Phruby.
If you have questions about how your personal information is used, or if you want to exercise any of your data rights, you can contact us at any time using the details at the end of this policy.
The information Phruby collects depends on how you interact with the platform. Here is a summary of the main categories:
| Data Category | Examples | When Collected |
|---|---|---|
| Account information | Full name, email address, date of birth, mobile number | At registration |
| Identity verification | Government-issued ID, selfie or photo verification, proof of address | During KYC process |
| Financial data | Payment method details, transaction history, deposit and withdrawal records | When transacting |
| Usage data | Pages visited, games played, betting history, session duration | While using the platform |
| Device and technical data | IP address, browser type, device model, operating system | Automatically on access |
| Communications | Support chat transcripts, emails sent to Phruby, feedback submitted | When you contact us |
We do not collect sensitive personal information such as biometric data, political opinions, or religious beliefs. Identity documents submitted for KYC are used only to verify your eligibility and identity — they are not used for any other purpose.
Phruby uses your personal information for the following purposes:
We do not use automated decision-making processes that produce legal or similarly significant effects on players without human review being available.
Phruby processes your personal data under the following legal bases, consistent with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines:
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect processing that occurred before the withdrawal.
Phruby does not sell, rent, or trade personal information to third parties for their own commercial use. We may share your data with trusted third parties only in the following circumstances:
Important: Any third parties who receive your personal data through Phruby are required to handle it securely and only for the specific purpose for which it was shared. They are not permitted to use it for their own unrelated purposes.
Phruby retains your personal information for as long as your account is active and for a reasonable period afterward, in line with legal requirements and the nature of the data. Specific retention periods vary:
When data is no longer required, it is securely deleted or anonymised. If you close your account, we will begin the data retention wind-down process, though certain records may be retained for the legal periods described above.
Protecting your personal information is a priority for Phruby. The platform uses SSL encryption across all data transmissions between your browser or app and our servers. Stored data is protected by access controls that limit internal access to authorised personnel only.
Additional security measures include OTP-based login verification, session monitoring, and regular reviews of our data handling practices. No platform can guarantee absolute security against all threats, but Phruby maintains security standards appropriate to the nature of the data we hold and the services we provide.
You also have a role in keeping your account secure. Use a strong, unique password, do not share your login credentials or OTP codes with anyone, and contact support immediately if you suspect that your account has been accessed without your authorisation.
Under the Data Privacy Act of 2012, Philippine data subjects have the following rights regarding their personal information. Phruby respects and supports the exercise of these rights:
Request a copy of the personal data Phruby holds about you and information on how it is being used.
Ask us to correct any inaccurate or incomplete information held in your account or records.
Request deletion of your personal data, subject to legal retention requirements that may apply.
Object to processing of your data for specific purposes, including direct marketing communications.
Request your personal data in a structured, commonly used format where technically feasible.
Withdraw consent for marketing or other consent-based processing at any time without penalty.
To exercise any of these rights, contact Phruby support at [email protected] with your request and sufficient detail to identify your account. We will respond within a reasonable timeframe consistent with applicable data privacy rules.
Phruby uses cookies and similar tracking technologies to operate the platform effectively, remember your session, and understand how the site is used. Cookies are small text files stored on your device when you access the platform.
The types of cookies used on Phruby include:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to log in or use certain parts of the platform. Phruby does not use cookies to track you across unrelated third-party websites.
The Phruby platform is strictly for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Age is verified as part of the registration and KYC process.
If we become aware that a user under 21 has registered an account, that account will be closed and any personal data collected will be handled in accordance with applicable legal requirements. If you believe a minor may have registered on Phruby, please contact support so we can investigate promptly.
Phruby may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify registered players by email or through a notice on the platform. The revised policy will display an updated "last updated" date at the top of this page.
Continued use of the Phruby platform after an updated policy has been published constitutes acceptance of the revised terms. If you disagree with material changes to this policy, you may close your account and request deletion of your data by contacting support.
If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the Phruby team:
Email: [email protected]
Support availability: 24 hours a day, 7 days a week
For general questions about the platform, visit the FAQ page.
We take privacy concerns seriously and will respond to all data-related requests as quickly as possible. For disputes that cannot be resolved directly with Phruby, you may also approach the National Privacy Commission of the Philippines.
21+ Only. Phruby is strictly for players aged 21 and above. For help managing your gaming activity, visit our Responsible Gaming page.